Frequently Asked Question

I can't see text in the game, there is only strange symbols, what should i do?
Last Updated 4 months ago

Q: I can't see text in the game, there is only strange symbols, what should i do?

A: Updating your videocard drivers should help. If you do not know what is your video card adapter you can perform a dxdiag

What is a Dxdiag ?
DxDiag is a diagnostic tool that provides all technical info about your computer (such as the name of your graphic card, space available on your hard drive or the version of the OS) No confidential info is given.

How to create a DxDiag ?

1. Click "Start" then "Run..." or press Win and R keys together
2. In the field Open, type the command DXDIAG then click OK
3. Wait till the program has finished to collect all data
4. In the DxDiag window, click on the button Save All Information
5. Choose the place where you wish to save it and click on Save
6, Once the save done, you can close the DxDiag window and open the file DxDiag.txt

On your dxdiag you can find the name of your video card, look for "display devices" and "card name", once you have the name, you can go to manufacturer web site (www.intel.com, www.nvidia.com, www.amd.com) and update from there.

Note that for Notebook and laptop, you have to go to the computer manufacturer web site to find the right drivers.

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