Frequently Asked Question

Choppy movements and heavy lagging.
Last Updated a year ago

Q: I started the game and for some reason my movement in-game is extremely choppy, with heavy lagging between my pushing a key and my actual movement.

A: It is connected to the sound settings (bad sound drivers for vista are making the whole sluttering) You need the 1.3 patch and/or to update your sound drivers.

To find out what sound device you have, please run the DXDiag

What is a DXDiag ?
DXDiag is a diagnostic tool that provides all technical info of your computer (as the name of your graphic card, space available on your hard drive or the version of the OS) No confidential info is given.

How to create a DXDiag ?
1. Click Start then Run
2. In the field Open, type the command DXDIAG then click OK
3. Wait till the program has finished to collect all data
4. In the DXDiag window, click Save All Information
5. Choose the place where you wish to save it and click Save
6. Once the save done, you can close the DXDiag window and open the file DXDiag.txt

In dxdiag file you can find the name of your sound device, look for "sound devices" and "description", once you have the name, you can go to manufacturer web site and search for the new drivers there.

You can download patch 1.3 for The Awakened from attachments to this article

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