Frequently Asked Question

04. Game crashes during the carriage journey to Kew Gardens
Last Updated 19 days ago

Option 1:

Please set -dx9 as the launch option.
For the Steam version:
- Steam Library > game "Properties" > "General" > "Selected Launch Options"

Option 2:

Please use DXVK, which improves game compatibility with modern systems.

  1. Remove launch option "-dx9"
  2. Find the game directory with the Sherlock.exe file
    For the Steam version.
    - Steam Library > game "Properties" > "Installed Files" > "Browse"
    - In the game directory open Binaries\Win32
    The full path should be similar to the one below:
    C:\Program Files (x86)\Steam\steamapps\common\Sherlock Holmes - Crimes and Punishments\Binaries\Win32
    and this directory should have Sherlock.exe file.
  3. Download attached dxvk-2.6.2-sh7.zip
  4. Copy d3d9.dll, d3d11.dll & dxgi.dll to the game directory with the Sherlock.exe


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