Frequently Asked Question

What is a Dxdiag ?

DxDiag is a diagnostic tool that provides all technical info of your computer (as the name of your graphic card, space available on your hard drive or the version of the OS) No confidential info is given.

How to create a DxDiag ?

1. In the Windows search field type the command DxDiag, then press
2. In the DxDiag window, click on the button "Save All Information"
3. Please save the file with the name DxDiag.txt and send us.