Frequently Asked Question
Epic Game Store: Windows 8.1 fail to run the game - Missing DLL / Component required
Last Updated 5 years ago
- An error appears "DLL is missing" when I try to start the game from Epic Game Store
- An error appears "The following component(s) are required to run this program: Microsoft Visual C++ 2015 Runtime" when I try ti start the game from Epic Game Store
You must install redistributable package shipped with the game:
- Explore the installed game location ([EGS games folder]\TheSinkingCity)
- Go to "Redists" folder
- Install vc_redist.x64.exe Visual C redistributable from "vc2015"
- Follow on-screen installation instructions
- After installation restart the PC and try to launch the game